
Matthew Lockie e-Portfolio
Professional Experience and Projects
This page details the professional positions I have held that are related to my studies in Information Technology
Graduate Software Technical Support Consultant
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Collaborating directly with Woolworths Group as a ‘Subject Matter Expert’ (SME) to support its core retail software and infrastructure.
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Performing level three technical software support for NCR Voyix products and assisting in the delivery of project enhancements, release deployments and ongoing activities for Woolworths Group
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Undertaking internal NCR Voyix projects resulting in improved automation and efficiency for technical company processes and procedures
IT Intern
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Performed Level 1 & 2 Support for employees through ticket requests, specialising in requests related to hardware purchasing, configuration and troubleshooting.
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Facilitated the installation and operation of audio-visual equipment throughout Nanosonics, including video conferencing systems for office meeting rooms to support hybrid working.
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Nominee recipient for the Nanosonics Core Values Award for demonstrating “Innovation”, “Collaboration” and a “Will to Win” throughout day to day operations.
Summary of Professional Projects
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Meeting Room Video Conferencing System Integration: I led, customised and integrated audio-visual equipment to provide a solution that supported hybrid working environments, meeting the company's requirements.
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Automation of computer setup to company specifications: I undertook the initiative and created numerous scripts and tools to reduce the time taken to build from a 'blank' laptop to a laptop configured to company specifications by over 75%.
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Supported the company-wide project to integrate Microsoft Intune: My role in this company-wide project was to adapt applications used within Nanosonics into a self-service portal for users, allowing users to install applications safely and securely themselves without needing to contact I.T.
Junior Web Developer & Search Engine Optimisation Specialist
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Communicate with numerous clients in an agile and adaptive environment to perform various web development tasks on both live and developing websites.
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Complete SEO (Search Engine Optimisation) tasks to ensure clients are optimised to increase site traffic on Google Searches and convert traffic into sales.
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Delegate tasks and also summarise tasks completed each month. Reports are created from these summaries, and other SEO data is presented to both management and clients.
Summary of Professional Projects
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Movement Matters Website: I worked closely with stakeholders to deliver an online training website for a small business and brought the site from concept to publication within three months.
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Worked within a team to create a Shopify template for an e-commerce site, "Ardo": I worked with a small team to create and develop the interface for an e-commerce website. Some examples of my contribution are the resources page and the awards page.
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Company PC upgrade: I undertook the lead on the project of upgrading all four PC workstations in the office to improve the efficiency of computers used by Cyrius Media Group. I completed this project from planning to implementation within two weeks.